MVAI | East Africa Enterprise Automation

Optimizing African Enterprises

Intelligent Systems,
Seamless Growth.

MVAI engineers bespoke AI Agents, and Chatbots for East African SMEs. Bridging the gap between potential and performance.

mvai-workflow-manager

SYSTEM ONLINE

Dashboard

Sales Bot

CRM Sync

Sales Funnel

Weekly Goal 85%

Inquiries Handled

5,201

+12%

Revenue (UGX)

14.2M

-30%

System Status

99.9%

Operational

AI Processor

Parsing Swahili/English intent...

Database

AI Processor

Parsing Swahili/English intent...

Database

End-to-end digital transformation.

We combine low-code efficiency with robust custom code to deliver automated ecosystems for businesses in Kampala, Nairobi, Dar es Salaam, and beyond.

AI Agents & Chatbots

24/7 intelligent support for your Website and WhatsApp. Our agents handle customer queries instantly using natural language processing, perfect for high-volume trade.

Voice Agents

WhatsApp Bots

Lead Gen Agents

Support Desks

Workflow Automation

Connect your apps. Eliminate manual data entry. We are experts in AI automation and custom API integration for Logistics and Finance.

Web & App Dev

Modern React/Next.js websites and React Native mobile apps optimized for low-bandwidth environments.

Custom AI Solutions

Need something unique? We build custom proprietary tools tailored to your business logic.

Try our Customer Service Agent.

Ask about Price, Services or just say "Hi".

MVAI Customer Service

Deployment Roadmap

From concept to production in 4 weeks.

01

Discovery

We analyze your bottlenecks and identify high-ROI automation opportunities.

02

Build

Developing agents, connecting APIs, and setting up the infrastructure.

03

Deploy

Live implementation, staff training, and rigorous testing on your live servers.

04

Scale

Continuous monitoring, analytics reporting, and iterative improvements.

Frequently Asked Questions

How much does a custom AI agent cost?

Pricing depends on complexity. Simple chatbot integrations start at lower rates, while fully autonomous enterprise agents require custom quoting. Book a consultation for an estimate.

Do you work with startups?

Yes, we specialize in helping startups and SMEs in East Africa scale operations with minimal headcount using automation.

Who is this for?

Businesses that want to automate sales chats, marketing campaigns, customer follow-ups, and lead handling.

Book a Consultation

Privacy Policy

Effective Date: 5th January 2026

MVAI ("we," "our," or "us") respects your privacy and is committed to protecting the personal data of all users who access our services. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and AI-powered services.

1. Company Information

Business Name: MVAI Agency LTD

Address: 11B Kisota Road, Kampala, Uganda

Website: https://mvai.africa

Phone: +256 777 522 982

Privacy Contact Email: [email protected]

2. Information We Collect

We may collect and process the following categories of personal data:

Full name
Physical address
Phone number
Business or company name
User messages, chat inputs, and communications
Uploaded files and documents
Payment and billing information

3. How We Use Your Information

We use your data for the following purposes:

To provide and operate our AI automation, chatbot, workflow, and development services
To communicate with clients regarding service delivery and support
To process billing, payments, and invoices
To manage customer relationships and accounts

We do not sell personal data.

4. AI & Automated Processing

MVAI provides AI-powered services that may process user data using automated systems to:

Respond to inquiries
Automate workflows
Generate outputs based on user input

We do not use personal client data to train public or third-party AI models. AI processing is limited strictly to providing requested services.

5. Third-Party Services

We use trusted third-party providers to operate our services, including:

GoHighLevel (CRM and workflow automation)
OpenAI and Claude (AI processing)
Twilio (communication and messaging)

These providers are contractually obligated to protect your data and use it only to deliver services to MVAI.

6. Data Retention

We retain personal data until account deletion unless longer retention is required by law or for legitimate business purposes.

7. User Rights

Depending on your jurisdiction, you have the right to:

Request deletion of your personal data
Opt out of marketing communications
Request access to the data we hold about you

Requests can be made by emailing [email protected].

8. Data Security

We use encrypted servers and reasonable administrative, technical, and physical safeguards to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration.

9. International Data Transfers

Your data is processed and stored within your jurisdiction and is not intentionally transferred internationally.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

12. Contact Us

For privacy-related concerns, data requests, or questions about this policy, contact:

📧 [email protected]

📍 11B Kisota Road, Kampala, Uganda

Terms of Service

Effective Date: 5th January 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by MVAI ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Company Information

Business Name: MVAI Agency LTD

Address: 11B Kisota Road, Kampala, Uganda

Website: https://mvai.africa

Contact Email: [email protected]

2. Eligibility

You must be at least 18 years old to use our services.

Our services are available to both individuals and businesses, with no country restrictions.

By using MVAI, you confirm that you have the legal capacity to enter into a binding contract.

3. Services Provided

MVAI provides AI-powered services including but not limited to:

Lead automation systems
AI chatbots
Custom workflows and automations
Website and application development
CRM and messaging automation

Services may involve automated processing and artificial intelligence technologies.

4. Payment Terms

MVAI charges one-time setup fees, monthly subscriptions, and usage-based pricing for large-volume clients.
We may provide free demos at our discretion.
All payments are final and non-refundable.

Failure to pay may result in suspension or termination of services.

5. User Responsibilities

You agree to:

Use the services lawfully and ethically
Not misuse, abuse, reverse engineer, or resell our services without written permission
Not use our systems for illegal, abusive, harmful, deceptive, or fraudulent activities
Respect intellectual property rights

You are fully responsible for how you use AI-generated outputs.

6. Intellectual Property

MVAI retains full ownership of its software, workflows, systems, templates, and platforms.
Clients retain ownership of all uploaded content and data.
AI-generated outputs are owned by the client.

You receive a limited, non-transferable license to use MVAI's systems for your internal business purposes.

7. AI Disclaimer

AI systems may generate inaccurate, incomplete, or incorrect information.

MVAI does not guarantee the accuracy, reliability, or suitability of AI outputs.

You accept full responsibility for verifying and using any AI-generated content.

8. Suspension and Termination

We may suspend or terminate your access if you:

Fail to make payments
Use the services illegally
Abuse or misuse our services
Violate these Terms

Termination does not waive any outstanding payment obligations.

9. Limitation of Liability

To the maximum extent permitted by law:

Services are provided "as is" and "as available."
MVAI is not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business interruption.
MVAI's total liability is limited to the fees paid by you in the last three (3) months.

10. Dispute Resolution

Before initiating any dispute, you agree to attempt informal resolution by contacting [email protected].

All disputes shall be resolved by binding arbitration in Kampala, Uganda in accordance with applicable arbitration laws.

11. Changes to These Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of updated terms.

12. Contact Information

For questions or legal concerns:

📧 [email protected]

📍 11B Kisota Road, Kampala, Uganda

Intelligent Systems, Seamless Growth.

End-to-end digital transformation.

AI Agents & Chatbots

Workflow Automation

Web & App Dev

Custom AI Solutions

Try our Customer Service Agent.

Deployment Roadmap

Discovery

Build

Deploy

Scale

Frequently Asked Questions

Book a Consultation

1. Company Information

2. Information We Collect

3. How We Use Your Information

4. AI & Automated Processing

5. Third-Party Services

6. Data Retention

7. User Rights

8. Data Security

9. International Data Transfers

10. Children's Privacy

11. Changes to This Policy

12. Contact Us

1. Company Information

2. Eligibility

3. Services Provided

4. Payment Terms

5. User Responsibilities

6. Intellectual Property

7. AI Disclaimer

8. Suspension and Termination

9. Limitation of Liability

10. Dispute Resolution

11. Changes to These Terms

12. Contact Information

Intelligent Systems,
Seamless Growth.